Process-orientation Degree of Organizational Culture, Knowledge Sharing and Knowledge Management Success

Available research on the relationship between organizational culture (OC) and knowledge management success (KMS) has never demonstrated two points which are really critical issues in China, one is the specialized effect of process-orientation dimension of OC on KMS, and the other is the mediating role of knowledge sharing between OC and KMS. By adopting methods of logical reasoning and literature review, the paper proposes a conceptual model to analyze effect mechanism of process-orientation dimension of OC on KMS by introducing knowledge sharing as the mediating variable. Both theoretical analysis results, which are derived from the conceptual model, and simulating quasi-empirical results, which are reached by employing methods of correlation analysis, mean comparison and regression analysis, show that processorientation degree of OC can improve KMS by positively affecting employees’ motives and capability of knowledge sharing, which can both mediate the relationship between process-orientation degree of OC and KMS, but the mediating effect of capability is much higher than that of motives. The novelty of this paper not only lies in originally exploring and confirming the effect of process-orientation degree of OC on KMS, but lies in breaking the black-box of the relationship between the two by introducing and proving knowledge sharing as the mediating variable for the first time. According to the conclusions, when firms carry out knowledge management projects, it is the most important thing to shape process-orientated OC and further improve knowledge sharing activities.